Value-based pricing

Value-based pricing describes our pricing model; setting fees based on the value of the work we do for you. When possible, our fees are determined before the work begins, so that you know how much you can expect to pay ahead of time. This up-front pricing model allows you to weigh the cost of legal work against the benefits - allowing you to make an informed decision how to proceed with your legal affairs.

The pricing method at the Law Offices of Mark F. Moss, PLLC, encourages open communication between you and your attorney. Since value-based pricing is not billing you for each phone call or e-mail, you can rest easy contacting your lawyer with questions and concerns - without the fear of being nickel-and-dimed. Know the cost for your last will & testament, trust, power of attorney, and other Life Planning documents before we begin.

Compared to hourly billing

Our pricing model for life planning is often distinguished from the traditional hourly billing of most law firms. The hourly model focuses on the work done by the attorney instead of the value to the client. While very common, hourly billing has some drawbacks that are not found in our value-based pricing:

  • Inefficiency is rewarded. The attorney is paid more for putting more time into the issue, even if the additional work doesn't add value to you. The attorney is rewarded for taking more time to complete the work, rather than being motivated to complete the issue in the most efficient manner. 

  • Stifled communication. When you make a 15-minute phone call to an attorney that bills hourly, the client is billed for .25 hours of the attorney's time. Assuming the attorney's rate is $200 per hour, every 15-minute phone call costs the client $50. The natural result of this pricing model is discouraging to attorney-client communication. 

Our pricing model does not suffer these drawbacks. Value-based pricing rewards the attorney for being more efficient in handling the matter, it provides the client with an up-front fee quote so that the client knows what to expect, and it allows the client to communicate freely with the attorney, without fear of unpleasant surprises when the bill comes.  For these reasons, we believe that value pricing is a better way to do business. However, we do offer hourly billing depending on the situation and needs of each individual.

© 2020 by Law Offices of Mark F Moss, PLLC

301 W. Bay Street, Suite 1493,

Jacksonville, FL 32202

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